Overview

To create believable simulations, define who participates, what roles they play, and where the action occurs within the organization.

Roles and Responsibilities

• Map participants to actual positions such as employee, supervisor, HR representative, or bystander
• Clarify decision rights and accountability for each role

Shifts and Environments

Consider day, night, and weekend shifts; the work setting influences language, pacing, and interaction patterns.

Organizational Context

Attach scenarios to relevant policies, reporting pathways, and cultural norms; tailor to regulatory requirements.

Practical Tips

Document key decision points and provide facilitator prompts to guide debriefs after the role-play.