What you learn:
- Identify risks from clients, vendors, and contractors
- Apply controls and contract language for safety
- Coordinate reporting and remediation across parties
- Protect employees without compromising partnerships
Description:
External stakeholders can influence workplace climate. This module covers risk factors, contract language, reporting avenues, and coordination with suppliers and partners to prevent harassment. You will learn how to manage third-party interactions while upholding internal standards.
Common scenarios and indicators in external interactions
Employees may face harassment from clients, vendors, or contractors during meetings, negotiations, or digital communications. Forms include demeaning language, inappropriate requests, sexual comments, threats, or intimidation. Harassment can be verbal, written, or online, and may occur in person or via work channels.
Indicators of risk include recurring disrespectful remarks, attempts to isolate staff, power imbalances, hostile emails, or microaggressions that undermine a colleague's confidence and safety.
Common external scenarios to watch for include:
- Verbal abuse in meetings
- Unwanted sexual comments or advances
- Bullying or intimidation in client communications
- Threats or coercive behavior related to work tasks
- Discriminatory remarks about protected characteristics