Reporting and Investigation

Establish clear steps for reporting third-party harassment, including whom to contact, what information to provide, and how to initiate an inquiry. Timelines should be defined and communicated to stakeholders.

Investigations should balance fairness with confidentiality, gather relevant evidence, interview involved parties, and document findings. Outcomes may include corrective actions, policy updates, training enhancements, or contractual changes to prevent recurrence.

Consistency and transparency in the process help build trust and ensure accountability across external interactions.

• Who to contact and what information to provide
• Evidence gathering and interview process
• Defined timelines and communication commitments
• Possible remedies and follow-up actions