Overview

Verbal harassment includes insulting, demeaning, or aggressive language directed at you by clients, vendors, or contractors. It can take the form of yelling, name-calling, shouting down, or belittling comments during meetings, calls, or written communications.

Forms and signals include insults about competence, rude sarcasm, threats, and demeaning language. Even when delivered in a casual tone, repeated use can create a hostile environment and undermine your ability to work effectively.

Impact can include increased stress, fear, reduced confidence, and disrupted collaboration, which may affect the whole team if not addressed.

Response and documentation: Document the incident with dates, times, and exact language, if possible. If safe, address the behavior directly and set clear boundaries. Escalate to your supervisor, procurement team, or HR, and preserve evidence such as emails or chat messages in accordance with policy.

Best practices: maintain professional boundaries, request written follow-ups, and use formal reporting channels whenever harassment occurs.