Details the end-to-end investigation process for third-party harassment cases, including timelines, interview practices, evidence handling, and actionable findings.
Investigation Process: Steps and Roles
Details the end-to-end investigation process for third-party harassment cases, including timelines, interview practices, evidence handling, and actionable findings.

Investigation Framework

Follow a structured process from intake to conclusion. Define scope, assign an investigator, and establish timelines and confidentiality.

Timeline and Case Management

Set milestones for each stage: intake, plan, interview, evidence review, and findings. Escalate if needed and document delays.

Interviews

Conduct neutral, non-leading interviews with complainants, respondents, and witnesses. Record verbatim statements and preserve confidentiality.

Evidence Handling

Maintain chain of custody, store securely, and control access. Cross-reference findings with documentary and digital evidence.

Findings and Recommendations

Draw clear conclusions supported by evidence and propose corrective actions aligned with policy and legal requirements. Plan for communication and follow-up.