What you learn:
- Identify common unconscious biases
- Assess how bias affects decisions and outcomes
- Apply decision-making hygiene techniques
- Promote fairness through structured processes
Description:
Unconscious biases shape judgments and outcomes. This module helps you recognize bias patterns, understand bias in decision making, and apply hygiene practices such as structured evaluation and accountability to minimize impact. Practical exercises reinforce bias-aware behavior across teams.
Introduction to metrics
Measuring culture, reporting, and outcomes helps transform intentions into concrete improvements. Use a balanced set of indicators to capture perceptions, behavior, and results related to harassment prevention and diversity outcomes.
What to measure
Key indicators include culture survey scores, time to resolve reported concerns, reporting rates, inclusivity in decision teams, and representation across levels. Regularly review these metrics to identify gaps and prioritize actions.
Data governance
Protect privacy and fairness when collecting data. Use anonymized feedback, separate data for policy enforcement from personal identifiers, and ensure stakeholders understand how data informs decisions.
Actionable steps
- Establish quarterly dashboards for leaders and teams.
- Set targets and monitor progress against them.
- Close the loop by communicating actions taken in response to findings.