What you learn:
- Identify common unconscious biases
- Assess how bias affects decisions and outcomes
- Apply decision-making hygiene techniques
- Promote fairness through structured processes
Description:
Unconscious biases shape judgments and outcomes. This module helps you recognize bias patterns, understand bias in decision making, and apply hygiene practices such as structured evaluation and accountability to minimize impact. Practical exercises reinforce bias-aware behavior across teams.
Corrective feedback strategies
Offer specific, behavior-based feedback using I-statements and observable actions. Focus on impact, not intent. Use neutral language and invite dialogue.
Bystander intervention steps
Notice, interpret, and choose a safe, respectful intervention. Options include checking in with the affected person, redirecting language, or reporting through proper channels.
Example scripts
- To a colleague: To a colleague: "When you said X, it had the effect Y on the team. In the future, could we approach it like Z?"
- To a supervisor: I want to ensure our meetings are inclusive. Could we adjust the language used when discussing A?
Building a respectful culture
Encourage accountability, reinforce positive language, and celebrate inclusive behaviors. Provide ongoing training resources and practice to sustain progress.