Frequently asked questions

Do you have a question about LearnEnglish? See the list below for our most frequently asked questions. If your question is not here, then please contact us.

Absolutely—use the Comment section under each lesson to ask questions and get feedback.

Yes! We host Online Lessons via Zoom for group or one-on-one interaction.

Yes, you'll receive a digital certificate when you pass the final exam and meet course criteria.

Go to the Downloading Certificate page within your account to securely download your completion certificate.

The dashboard shows completed lessons, quiz scores, time spent, and overall course progress.

Use Manage Lesson and Manage Quiz tools to create, update, and organize learning modules.

Under Manage User and Manage Course, add or remove learners and set roles/permissions.

Yes! Use Manage Report to generate insights on quiz results, lesson completion rates, and learner engagement.

Use Manage Certificate to set templates, completion criteria, and issue dates.

Yes—Manage Pricing helps you establish prices, discounts, coupons, and bundles.

Manage Order displays learner purchases, refunds, and payment logs.

Click "Forgot password?" on the login page. You'll receive a reset link via email.