Visit Contact Us or the Help and Support page—or reach out via our hotline: (+84) 9388‑9399‑5 or email [email protected].
Frequently asked questions
Do you have a question about LearnEnglish? See the list below for our most frequently asked questions. If your question is not here, then please contact us.
Please reach out to HR or the IT support team for assistance.
Yes, quizzes can be retaken up to three times.
Yes, a certificate will be issued once you pass all quizzes.
Yes, you can take them at your own pace within the first week of employment.
Yes, it is part of the onboarding and must be completed in your first week.
It helps employees know who to report to, how communication flows, and how to collaborate with other teams effectively.
They coordinate through shared goals, meetings, tools like ERP or CRM systems, and cross-functional teams.
Yes, companies often adapt their structure based on growth, strategy, or market needs.
Check the internal HR portal or ask your manager for the most up-to-date version.
Define key roles such as Admin, L&D Manager, Instructor, and Learner. Create permission sets and assign them to roles. Use groups and inheritance to simplify access management. Enable optional security controls like single sign-on (SSO) and multi-factor authentication (MFA) once basic access is established.
Create catalogs to organize courses, add courses to catalogs, and configure enrollment rules. Define prerequisites, enrollment methods (self enrollment or manager initiated), and any approval steps. Publish catalogs to audiences and monitor enrollment activity.