Explore how plain language and clear expression support inclusive collaboration, reduce miscommunication, and help prevent situations that could lead to harassment or exclusion of neurodiverse employees.
Clear Language and Plain English in Inclusive Communication
Explore how plain language and clear expression support inclusive collaboration, reduce miscommunication, and help prevent situations that could lead to harassment or exclusion of neurodiverse employees.
Clear language helps everyone understand expectations, tasks, and feedback. Plain English supports neurodiverse colleagues and teams across languages by reducing ambiguity and cognitive load.
Principles of plain language
Use short sentences, active voice, concrete terms, and define unfamiliar terms when they first appear. Avoid jargon or acronyms unless explained.
Structure messages for scanning: include a clear purpose in the first sentence, followed by key points and next steps.
- Define acronyms when first used.
- Avoid passive voice that obscures responsibility.
- Use concrete examples to illustrate policies and expectations.
- Provide a plain-language summary at the end.
Harassment prevention angle: precise language reduces misinterpretations that can trigger conflict or perceived disrespect. When people understand expectations, reporting and accountability improve.