This lesson details how HR and EAP cooperate with responders to provide timely, private, and survivor-centered support, including referrals and follow-up.
Coordination with HR and Employee Assistance Programs (EAP)
This lesson details how HR and EAP cooperate with responders to provide timely, private, and survivor-centered support, including referrals and follow-up.
Overview
Effective post-incident coordination requires clear roles for HR, line managers, and EAP. This lesson outlines how to engage these partners while protecting privacy and ensuring survivor-centered support.
It also explains the sequence of actions and the documentation needed to support investigation and recovery without creating additional risk.
Engagement Protocols
- Identify the appropriate HR liaison and EAP contact with survivor consent.
- Establish a trusted point of contact for the survivor and ensure privacy safeguards.
- Communicate timelines and next steps in a respectful, non-pressuring manner.
Documentation and Referrals
Record referrals to counseling, accommodations, and any required leave, while preserving confidentiality and providing support.