This lesson covers direct intervention methods that address harassment immediately, with emphasis on safety, respectful language, and appropriate escalation.
Direct Intervention Techniques: Safe and Respectful Approaches
This lesson covers direct intervention methods that address harassment immediately, with emphasis on safety, respectful language, and appropriate escalation.
Direct Intervention Techniques
Direct intervention addresses the behavior face-to-face when it is safe. Use clear language and a calm tone to communicate impact and set boundaries.
Steps for Direct Intervention
- Calmly state what you observed
- Explain the impact on others
- Ask for the behavior to stop
- Offer a safe alternative or remove the person from the situation
Safe Language and Tone
Use I statements, avoid blame, and maintain respectful engagement. Example: The behavior is not appropriate here and must stop to keep everyone safe.
When Direct Intervention Is Not Safe
If direct intervention could escalate harm, seek help from a supervisor or security instead of engaging directly.
Practice and Scenarios
Rehearse phrases with a trusted colleague in training scenarios to build confidence for real situations.