Explain how to conduct fair, structured interviews to collect accurate information while maintaining confidentiality and minimizing bias.
Interviews: Complainant, Respondent, and Witnesses
Explain how to conduct fair, structured interviews to collect accurate information while maintaining confidentiality and minimizing bias.
Interview Planning
Prepare interview guides tailored to each participant. Schedule interviews promptly and in a private, neutral setting. Explain purpose, voluntary nature, and confidentiality.
Use open questions and active listening to gather facts while avoiding leading questions. Record key statements and nonverbal cues.
Interview Conduct
Respect rights, avoid coercion, and document refusals. Provide space for participants to add information later. Separate interviews to prevent collusion and bias.