Details the end-to-end investigation process for third-party harassment cases, including timelines, interview practices, evidence handling, and actionable findings.
Investigation Process: Steps and Roles
Details the end-to-end investigation process for third-party harassment cases, including timelines, interview practices, evidence handling, and actionable findings.
Investigation Framework
Follow a structured process from intake to conclusion. Define scope, assign an investigator, and establish timelines and confidentiality.
Timeline and Case Management
Set milestones for each stage: intake, plan, interview, evidence review, and findings. Escalate if needed and document delays.
Interviews
Conduct neutral, non-leading interviews with complainants, respondents, and witnesses. Record verbatim statements and preserve confidentiality.
Evidence Handling
Maintain chain of custody, store securely, and control access. Cross-reference findings with documentary and digital evidence.
Findings and Recommendations
Draw clear conclusions supported by evidence and propose corrective actions aligned with policy and legal requirements. Plan for communication and follow-up.