Competency-Based Selection
Develop a competency model that describes the tasks, behaviors, and outcomes essential for the role. Use this model to guide interviews, assessments, and selection decisions.
Tool Validation
Regularly test that interview questions, assessments, and scoring methods predict job performance. Use data to refine tools and reduce adverse impact on protected groups.
Documentation and Defensibility
Document the process: job analysis, criteria definitions, scoring rationales, and final decisions. Clear records support legal defensibility and transparency.
Continuous Improvement
Periodically review outcomes, adjust criteria as roles evolve, and train teams on fair, bias-aware practices.