Confidentiality and Safety
Protecting the identities of complainants and witnesses is essential from the moment a report is received. Limit access to information to those with a legitimate need to know, and communicate privacy commitments to all parties involved.
Provide safe reporting channels, including confidential hotlines or secure forms, and reassure respondents that retaliation will not be tolerated and will be addressed promptly.
Preliminary safety planning may include adjusting work locations, enabling safe commutes, or establishing buffer zones to minimize contact during the investigation.
Respectful communication helps maintain trust and encourages continued cooperation throughout the process.