Roles and responsibilities
Define roles across regions: local HR, global compliance, regional counsel, Data Protection Officers, line managers, and employee relations. Clarify duty to investigate, protect privacy, and avoid retaliation, with responsibilities that align across jurisdictions.
Timelines and milestones
Establish clear timelines such as acknowledgement within 48–72 hours, initial fact-finding within 5–10 business days, and a formal update plan throughout the investigation. Cross border cases may require extended timelines with governing authorities or local counsel guidance.
Coordination and localization
- Provide translation and interpreter support as needed
- Obtain proper approvals for cross border data sharing
- Ensure privacy controls and access rights are appropriate by jurisdiction
Documentation and communication
Maintain consistent documentation standards while protecting sensitive information. Communicate decisions to stakeholders in a respectful and privacy‑aware manner.
Escalation paths
Define who escalates issues when timelines slip or complexities arise, including governance committees and regional leadership.