Understanding Confidentiality and Privacy in the Workplace

An introduction to confidentiality and privacy concepts and their application to reporting and investigations in the workplace.
Understanding Confidentiality and Privacy in the Workplace
An introduction to confidentiality and privacy concepts and their application to reporting and investigations in the workplace.

What confidentiality means in the workplace

Confidentiality in the workplace means protecting information that is not public and sharing it only with those who have a legitimate need to know. It includes personal details, investigation records, and internal communications about harassment cases. Maintaining confidentiality helps protect individuals from stigma, retaliation, and harm, and it supports fair investigations. Everyone in the organization has a role in preserving confidentiality through careful handling of information.

Distinguishing confidentiality from privacy

Confidentiality is the practice of limiting access to information, while privacy is the right of individuals to control their data. Confidentiality governs how data is handled; privacy concerns who owns and uses data. In practice, you may know details about a case, but you must not disclose them beyond those with a legitimate need. Protecting both concepts builds trust in reporting and investigation processes.

Confidential information in this program

This program treats all case related information as confidential unless a supervisor or legal requirement authorizes disclosure. Personal identifiers, details of reports, witness statements, and investigation notes should be stored securely. Access is limited to trained personnel with a legitimate need. Encryption, secure storage, and approved channels reduce exposure and protect affected individuals.