What you learn:
- Define diversity, equity, and inclusion and their interrelationships
- Identify business value of inclusive practices
- Assess organizational readiness for DEI initiatives
- Design actions to advance DEI in teams and processes
Description:
This foundational module explains DEI concepts, the business case for inclusion, and how diverse teams contribute to innovation and resilience. You will examine evidence, common misconceptions, and practical ways to embed DEI into strategy, hiring, and daily operations.
By connecting theory to action, you will be prepared to advocate for inclusive practices that benefit customers, employees, and the bottom line.
Definition Overview
Harassment is unwelcome conduct that creates a hostile work environment. It can be verbal, physical, or visual and may target protected characteristics such as race, gender, age, religion, disability, or sexual orientation. Repeated behavior or a single egregious act can qualify as harassment, depending on the impact and context.
Discrimination
Discrimination involves treating someone unfavorably because of a protected characteristic. It can occur in hiring, promotion, pay, assignment of duties, and access to opportunities, leading to unfair outcomes.
Microaggressions
Microaggressions are subtle, often unintentional comments or actions that communicate bias. Although they may seem minor, they can accumulate and erode belonging and trust.
Impact and Purpose
Understanding these concepts helps create a respectful, inclusive environment that supports performance and wellbeing. This foundation informs the rest of the training program.
Summary: This lesson establishes standard definitions that guide the rest of the training program.