What you learn:
- Define diversity, equity, and inclusion and their interrelationships
- Identify business value of inclusive practices
- Assess organizational readiness for DEI initiatives
- Design actions to advance DEI in teams and processes
Description:
This foundational module explains DEI concepts, the business case for inclusion, and how diverse teams contribute to innovation and resilience. You will examine evidence, common misconceptions, and practical ways to embed DEI into strategy, hiring, and daily operations.
By connecting theory to action, you will be prepared to advocate for inclusive practices that benefit customers, employees, and the bottom line.
Microaggressions in the Workplace: Types, Impacts, and Responses
Microaggressions are brief, often inadvertent comments or actions that communicate bias toward a marginalized group. They typically fall into three forms: microassaults (explicit derogatory actions), microinsults (insulting remarks implying inferiority), and microinvalidations (discounting someone’s experiences).
Examples
- Being told you are “articulate” for a non-native speaker implies surprise about abilities.
- Assuming someone’s role or interests based on gender, race, or religion.
- Ignoring a colleague’s contributions due to cultural differences.
Impact
Microaggressions affect well-being, engagement, and performance. They erode trust, reduce psychological safety, and hinder collaboration within teams.
Responding effectively
Listen, name the behavior, explain its impact, and set boundaries. Seek to educate rather than shame, offer support, and involve HR if patterns persist.