What you learn:
- Plan and conduct interviews effectively
- Collect and preserve evidence ethically
- Document findings and remedies clearly
- Maintain neutrality and privacy throughout the process
Description:
This module covers interview techniques, evidence collection, objectivity, and documentation standards. You will practice steps from intake through findings, ensuring that due process is respected and records are ready for potential audit or legal review.
Confidentiality, Privacy, and Data Handling
Limit access to sensitive information through strict controls. Only individuals with a legitimate need should review records, and access should be logged.
Respect privacy by minimizing data collection, protecting identities, and anonymizing information where possible. Consider the implications of disclose during interviews and reports.
Ensure data retention and destruction follow policy and legal requirements. Maintain audit trails to demonstrate responsible handling of information.