What you learn:
- Plan and conduct interviews effectively
- Collect and preserve evidence ethically
- Document findings and remedies clearly
- Maintain neutrality and privacy throughout the process
Description:
This module covers interview techniques, evidence collection, objectivity, and documentation standards. You will practice steps from intake through findings, ensuring that due process is respected and records are ready for potential audit or legal review.
Trauma-Informed Approach
Use language that validates experience and reduces risk of re-traumatization. Avoid judgments and interruptions. Provide breaks and options for pauses when needed.
Environment and Respect
Choose a private, quiet space with minimal interruptions. Sit at eye level and maintain a calm, respectful tone to foster trust.
Trust and Confidentiality
Explain who will hear the information and how it will be used. Reassure participants about non retaliation and fair treatment.
Practical Steps
- Provide water and tissue if needed
- Offer support resources such as a counselor or advocate
- Set clear ground rules for respectful dialogue