What you learn:
- Plan and conduct interviews effectively
- Collect and preserve evidence ethically
- Document findings and remedies clearly
- Maintain neutrality and privacy throughout the process
Description:
This module covers interview techniques, evidence collection, objectivity, and documentation standards. You will practice steps from intake through findings, ensuring that due process is respected and records are ready for potential audit or legal review.
Note-Taking and Recording
Take neutral notes during interviews, capturing dates, participants, and key quotes. Summarize statements objectively and clearly.
Ensuring Accuracy
Review notes for clarity, verify confusing points with participants if appropriate, and compare with other evidence to confirm facts.
Creating a Timeline
Develop a concise timeline from interview data, aligning events with the investigation record and other evidence.
Next Steps
Identify remaining questions and plan follow-up interviews or requests for documents. Document assigned actions and responsible parties.