What you learn:
- Plan and conduct interviews effectively
- Collect and preserve evidence ethically
- Document findings and remedies clearly
- Maintain neutrality and privacy throughout the process
Description:
This module covers interview techniques, evidence collection, objectivity, and documentation standards. You will practice steps from intake through findings, ensuring that due process is respected and records are ready for potential audit or legal review.
Timelines and Case File Organization
Construct a chronological timeline that links key events, interviews, decisions, and actions. Include dates, actions taken, and responsible individuals. A clear timeline helps readers understand progression and gaps in information.
Organize the case file with sections for executive summary, evidence list, interview notes, findings, and recommendations. Use consistent naming conventions and version control to track changes over time.