What you learn:
- Plan and conduct interviews effectively
- Collect and preserve evidence ethically
- Document findings and remedies clearly
- Maintain neutrality and privacy throughout the process
Description:
This module covers interview techniques, evidence collection, objectivity, and documentation standards. You will practice steps from intake through findings, ensuring that due process is respected and records are ready for potential audit or legal review.
Privacy Principles
Prioritize privacy by limiting access to information on a need-to-know basis. Redact identifying details where appropriate, and store data in secure systems that trace access.
Comply with regulatory requirements and internal policies. Document how personal data was collected, stored, used, and disposed of. Include a privacy impact assessment when required by policy.