This lesson teaches how to perform root cause analysis, distinguishing between individual conduct and systemic factors, and how findings translate into policy and practice changes.
Root Cause Analysis and Fairness
This lesson teaches how to perform root cause analysis, distinguishing between individual conduct and systemic factors, and how findings translate into policy and practice changes.
What you learn:
- Provide compassionate post-incident support
- Plan reintegration with safety and dignity in mind
- Monitor for retaliation and ensure remedies take hold
- Evaluate the effectiveness of post-incident actions
Description:
Dealing with the aftermath of an incident requires care and ongoing monitoring. This module covers trauma-informed support, reintegration strategies, and non-retaliation monitoring mechanisms to sustain safety and trust after an incident. Realistic scenarios illustrate practical steps for leadership and teams.
Root Cause Analysis and Fairness
Beyond identifying the individuals involved, root cause analysis examines organizational and cultural factors that enable harassment. This helps prevent recurrence.
Consider policy gaps, training deficiencies, reporting barriers, workload pressures, and bystander behavior as potential contributors.
- Review incident data and policy provisions
- Identify systemic failures and contributing factors
- Propose actionable changes to policies, training, and supervision
- Prioritize interventions with measurable impact
Outcome: a balanced assessment that informs policy updates and targeted improvements.